If you're a betting man (or woman), put your money on live video, virtual reality and platform crossover.
It’s difficult to wax poetic about
the social media trends of today, because, based on social media's very nature,
those trends could be irrelevant by tomorrow. Remember the fervent, yet
short-lived excitement surrounding Vine?
Given consumers’ consistently
fickle behaviors and the frequency with which platforms are introducing updates
(daily, it seems!), displaying any kind of certainty about the future of social
media seems ill advised.
However, based on an amalgamation of
trends and platform shifts in recent months,
we can be very certain about at
least a few probable changes on social media’s horizon.
As you assess your company’s social
performance for Q1 of 2017 and allocate budgets for the remainder of the year,
here are a few trends and industry shifts that should be on your radar:
The
rise of live video
A common denominator that unites all
platforms is the goal of total audience engagement. For as long as they exist,
Facebook, Snap (previously Snapchat), YouTube and even Twitter will
be locked in an arms race over engagement, because without user engagement
each platform risks irrelevancy.
Today, arguably the most engaging
tool in each platform’s arsenal is live video. Although Snap’s Stories have
been around since 2013, and have become a staple feature of that ephemeral app,
Facebook’s massive live-streaming launch in 2016 made both audiences and brands
take notice of the potential of going live. Fast forward four months, to when
Facebook’s sister-network Instagram introduced its 600 million-plus user
base to its own version of live stories. Then, finally, this past February of
2017, YouTube announced its own live-streaming TV service.
From funny viral videos to viral
conflicts, the live-streaming of events across networks shaped the culture in
2016, and will likely only grow in prominence as 2017 continues. Live videos
are on the minds of every platform, and they should be on the minds of every
marketer, as well.
In fact, live videos are shaping up
to be far more than fleeting novelty features for each network; brands and
publishers experimenting with the format are seeing record engagement numbers.
Consider food publisher Tastemade: It had already experienced success with its
pre-produced videos on Facebook, but when the brand experimented with
live-streaming, it racked up 3.7 million views.
The lesson here: Audiences like to experience live content because it not
only makes them feel more connected to the event, but also eliminates the
perfection pressure that had permeated social networks for years.
Live-streaming videos are far from perfect -- they’re real, after all -- but
today’s audiences crave authenticity in social content.
Platform
crossover
A few years ago, it was simple to
box each major social network into its own category. Facebook was for
connecting with friends; Instagram was for sharing artistic curations and
life snippets; Snap was for sharing playful, unfiltered moments; and
Twitter was for microblogging.
Each platform served a distinct
purpose. Last year, 2016, however, blurred those formerly
precise boundaries. Platforms now are morphing into versions of one
another. Facebook’s recent Stories launch and Snap’s redesign with universal
search functionality are recent examples of the ways in which each platform is
taking cues from others and expanding its features to offer audiences more
holistic experiences.
What does this mean for brands?
Perhaps it’s no longer necessary to expend equal amounts of budgeting and
resources across platforms. As platforms evolve and take on shared
characteristics, brands gain the opportunity to dig into their numbers on each
platform and decide which networks are worth their while for scaling up or
down.
Perhaps your brand has had a
difficult time gaining traction on Snap by utilizing Facebook and Instagram’s
live video features and incorporating 360 degree immersive photographs and
videos in your content strategy. You need to rethink how your brand can
offer engaging experiences that naturally attract young audiences already on
Facebook and Instagram.
Integration
of virtual reality
Virtual Reality continues to be one
of the buzziest topics in marketing. From Facebook’s acquisition of Oculus Rift
(LINK) and the recent 360 app launch, to Snap’s Spectacles, platforms are going
all in on the potential of a virtual future.
First and foremost, VR technology
offers brands the chance to tell completely innovative and interactive stories.
As more brands begin to experiment with VR-produced stories and gamified
features, audiences' expectations will rise. Soon, the brands that aren't
investing in VR projects will lag behind in consumers’ minds.
Also, because VR for so long has
been the futuristic topic it has, there’s a danger in marketers thinking that
they have plenty of time to adopt VR practices. But the time for VR is here;
CNN is one brand that is already exploring the storytelling benefits of VR with
its new immersive journalism unit, CNNVR.
As a marketer, it’s your
responsibility to set the vision for your company in motion; you have to see
trends far off on the horizon and set programs in motion before consumers
expect them. However, the dynamic features of the social media landscape make
this kind of forecasting difficult. No one can know, with certainty, what 2017
will bring in terms of social.
However, there have been several
encouraging signs pointing to live video, platform crossovers and virtual
reality as some of the trends that will pave the way for future band success
across social networks.
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